Customer Data

Unlock your potential using artificial intelligence

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29th Oct 2019

6:00pm - 8:00pm

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The Calile Hotel

48 James Street
Fortitude Valley QLD 4006

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Panel of speakers

Panel Facilitator: James Gauci, Senior Digital Lead, PPQ LinkedIn | Insta: @jrgauci | Twitter: @jamesgauci

  • More event details

    "Data is the new oil." A limited metaphor, but one that describes the hunger of businesses in the 21st century for this precious resource. Whether you're a new, growing, or established business, the data you collect is the most valuable asset you hold. But where is it? And do you really own it? How do you unlock its potential energy to deliver amazing customer experiences and business value? The answers and tools you seek might be right under your nose!

    If 'AI' is a line item in your business plan, join us as our panel of business AI and data specialists dive deep on the latest trends in data collection and AI-driven activation. 

    During this panel, you'll discover

    • Customer data platforms: are they a passing fad, or the new normal?

    • Data and AI ethics in the wake of 'The Great Hack.'

    • The latest in artificial intelligence and machine learning for business improvement and hyperpersonalised marketing.

    • The best ways to collect and manage your data.

    • How to avoid rookie errors in data and AI.

    • The people, processes and tech you need to start your journey to AI-driven experiences and businesses.

    Who would benefit from attending

    • Marketing, digital and communication professionals
    • Business owners and directors

    Panel of speakers

    Panel Facilitator: James Gauci, Senior Digital Lead, PPQ LinkedIn | Insta: @jrgauci | Twitter: @jamesgauci

    MC: Lisa Ma, Event Manager, Networx Brisbane LinkedIn | Twitter: @networxevents @lisama_

    Event hashtag is #nxbris

    Please use #nxbris in your posts so people at home can follow what's going on! Follow Networx Brisbane on Facebook | Facebook Events | Instagram: @networxevents | Twitter: @networxevents

    Ticket inclusions

    Your ticket includes networking with drinks & finger food prior to the presentation, facilitated networking, panel discussion, event giveaways, attendee list prior to the event. 


    Networx is information, introductions and inspiration.

  • Transport and directions

    The Calile Hotel is located at 48 James Street, Fortitude Valley QLD 4006
    Networx will be on the function level, take the lifts to Level 1.

    Google Maps & Directions


    The Calile Hotel Secure Car Park entrance is through Ada Lane via Wandoo Street. Enter after 4pm for night parking, $10 flat rate (payable at machine).

    Public Transport: Please refer to TransLink for bus schedules and routes.

    Bus: James Street near Robertson Street Stop 8A is situated adjacent to the entrance to the hotel. The bus has a set route, including Brisbane city and inner suburbs such as Teneriffe, Toowong, Auchenflower, Milton and Petrie Terrace.

    Taxis/Uber/Ride Sharing: Pick up and drop off points are straight at the front of the entrance.

  • Giveaways

    [VENUE PRIZE] Overnight accommodation in a Poolside Room including breakfast for two in Lobby Bar and Parking, courtesy of The Calile Hotel.

    [NETWORX PRIZE] Complimentary Session for 4 people valued at $180, courtesy of Lumberpunks Axe-Throwing.

    [NETWORX PRIZE] Bose SoundLink Revolve Bluetooth Speaker valued at $300, courtesy of affix

    [NETWORX PRIZE] Double Pass to an upcoming event on 13th November 2019, courtesy of Interactive Minds

  • Activity
  • Photo Gallery
  • Sponsors
  • Speakers
  • Attendees

Here’s a sneaky peek at the speakers for this event.

Nicholas Therkelsen-Terry

Nicholas Therkelsen-Terry

CEO & Co-founder, Max Kelsen

CEO Nicholas Therkelsen co-founded Max Kelsen in 2015 to provide big data and machine learning services to clients large and small. In his position as CEO, Nicholas is responsible for designing and executing strategic vision, project design and management, fiscal and legal governance, and team building. Prior to this, Nick was consulting for companies across a range of industries to assist with their technology requirements. Nick holds a Bachelor of Laws and Bachelor of Economics from the University of Queensland.

Nick has a broad range of expertise spanning business, economics, sales, management and law. Nick has a deep theoretical and applied understanding of cutting-edge machine learning techniques, and has been widely recognised as a domain expert in this field. He is a regular speaker at artificial intelligence meetups around the country, and also at conferences such as Gartner ITXPO, NSW Gov DC, Urbanity and IBM Think 2018.

Nick also co-founded Cityshape in 2016, an application focussed on aggregating property development planning data and serves as its CTO. Likewise, in 2017, Nick co-founded cognitiveCX, a platform for enterprises to analyse and process unstructured data from any source.

LinkedIn | Twitter: @maxkelsen

Natasha Lam

Natasha Lam

Automation Head - Finance,

Natasha Lam is the Automation Head – Finance at, she specialises in working with organisations to identify automation and AI opportunities, transforming human process for automation and ensuring organisations understand their data. Having worked in multiple operational and commercial roles at Aurizon, Virgin Australia, Arrow Energy and overseas, she is able to work across many customer engagements, where positive ROI is paramount. In addition to this she champions the importance of delivering customer value added projects and the need to provide a real outcome-based engagement to demystify the hype of AI.

Natasha has recently added the role of Marketing Manager to her profile, the newly created team is responsible for’s brand, social media and community alignment. plays a pivotal role in Brisbane’s AI ecosystem, from being one of the first movers in Brisbane for RPA to now one of Australia’s largest privately owned and operated AI and Automation consulting Company, delivering real value to the bottom line.

Ryan Stuart

Ryan Stuart

CEO & Founder, Kapiche

Ryan Stuart leads a talented team in building technology that makes understanding data a breeze. Companies around the world use Kapiche to quickly understand and act upon customer opinion through NPS, CSAT, reviews, surveys, and social data.

Kapiche is revolutionising business intelligence to create a world where organisations make human-centric decisions and every voice is heard.

Ryan is an entrepreneur and leader of teams, his training is in Software Engineering where he has 10+ years of experience designing/developing backend, frontend and deployment solutions. He also has strong experience with agile development practices, cloud deployments and project management.

Ryan's passion is using data and technology to make better business decisions. 

Panel Facilitator: James Gauci

Panel Facilitator: James Gauci

Digital Director, PPQ

James is an agile leader and delivery specialist with a keen interest in technology and creativity. Over his 10-year career he has led cross-functional teams to deliver award-winning projects for the likes of Spotify, MTV, Northwestern Mutual, Brisbane Festival and many others. James is also an experienced general manager, having overseen operations and digital transformation initiatives in for-profit and for-purpose contexts, yielding improvements in profitability, productivity, culture, and customer satisfaction.

James is Digital Director at Personalised Plates Queensland, Non-Executive Director at Metro Arts, and sits on the national management committee of the IEEE Society on Social Implications of Technology (SSIT). He holds an MBA from Deakin University.

LinkedIn | Twitter: @jamesgauci 

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